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Question: Maple Cloud recognizes my MaplePrimes login credentials on one computer but not another.

Question:Maple Cloud recognizes my MaplePrimes login credentials on one computer but not another.

cstarr 5 Maple , MaplePrimes
September 16 2017
1

"The account type or email address or password is incorrect."

None of those things is true. Using those same credentials, I am able to log in to Maple Cloud in my office but not from home. 

Has anyone else had this problem or know of a solution?

Thanks!

Running Maple 2017 in office on Windows 7 and at home on Windows 10.

Office copy is through a site license purchased by my university. Home copy is a personal home-use copy obtained through the Maple Adoption program.
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